Small Accounts Operations Specialist

At Factorial we’re looking for a new Small Accounts Operations Specialist to help us support and scale our Small Accounts organization to the next level.

As part of the Operations team, you’ll be in charge of optimizing our operational processes, driving key initiatives forward, and ensuring our high‑volume segment runs as efficiently as possible.

About The Team

Our Customer Experience team is the voice that guides our users every step of the way, making sure they always get the most out of Factorial. If you’re passionate about people and love turning a challenge into a great experience, you’ll fit right in.

About The Role

We are looking for a proactive, detail‑oriented, and execution‑driven Operations Specialist to support and optimize the operational backbone of the Small Accounts organization.

Small Accounts is a high‑volume, low‑touch segment where success depends on scalable processes, efficient workflows, and stron...