Found Description
Under the direct Supervision of the Shift Manager, this position will provide excellent customer service while overseeing the slot machines in a specified area of the casino, helping customers with jack pot payouts, and handling problems regarding the machines. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports the company's learning environment while establishing a safe and welcoming work environment for all team members.
Key Accountabilities
- Maintain a high level of knowledge of slot machines
- Provide professional and courteous customer service
- Verify and process jackpots, short pays, cancelled credits and hand-pay
- Comply with policies and procedures for all notable and significant cash / cash equivalent transactions
- Maintain a clean, tidy, and pleasant environment for the customer
- Performing hopper fills
- Every team member will be familiarized ...