Six Sigma Black Belt - Process Excellence Lead

Wipro in Quezon City is looking for a qualified professional with a Six Sigma Black Belt Certification to enhance quality performance. The role involves auditing calls and tracking performance according to set standards.

The candidate will work closely with agents, providing feedback, documenting quality improvements, and collaborating with supervisors to share quality issues. Strong interpersonal skills and the ability to work under pressure are essential for success in this position.