Sitecore L1/L2 Support Specialist

Net2Source (N2S) is seeking an experienced L1/L2 Support Professional with hands-on Sitecore expertise to support Sitecore-based web applications and digital platforms. The role involves monitoring, troubleshooting, incident resolution, and coordination with development, QA, DevOps and business teams to ensure stable and uninterrupted operations, while upholding ITIL processes and SLAs.

You will contribute to documentation, runbooks, and knowledge base updates, and participate in release