Site Reliability Engineer (SRE) (Santiago)

Site Reliability Engineer (SRE)

Role Purpose: The Site Reliability Engineer (SRE) is responsible for ensuring the reliability, availability, and performance of digital services in production, balancing service stability with the ability to deliver change at speed. The role focuses on strengthening operational resilience through engineering, automation, and proactive reliability practices, working closely with application and platform teams.

Scope of the Role

• Production digital services (applications, platforms, data products)
• Associated infrastructure (cloud, CI/CD pipelines, integrations)
• Continuous operations (24/7 reliability mindset, not necessarily shift-based)
• Production changes (deployments, configurations)
• Incidents, problems, and service degradations
• Continuous improvement of stability and operational efficiency

Key Responsibilities

• Service Reliability & Availability...