Found Description
Req ID:
Position: Site Reliability Engineer
Location
Guadalajara, Jalisco (MX-JAL), Mexico
Responsibilities
- Perform L1.5 activities such as monitoring, deployment, and rollback.
- Monitor Azure cloud system performance to prevent outages and initiate an Incident Management bridge when needed.
- Troubleshoot Azure resources and, when necessary, lift tickets to Level3 (Software Development Team).
- Participate in 24/7 operations; shift rotation may occur every 1–2 months.
Qualifications
- Understanding of Microsoft Azure Cloud – ideally Azure Fundamentals certified or a degree in Computer Science/Information Systems Management.
- Experience with PaaS and IaaS components such as VMs, Storage, EventHub, Service Fabric Cluster, Azure Kubernetes Service, CosmosDB, SQLServer, IoTHub, Databricks, KeyVault, and Data Lake.
- Knowledge of IoT concepts, including telemetry, ingestion, p...