Site Reliability Engineer

The Site Reliability Engineer (Senior SRE) will report to the SRE Manager in support of the Royal Caribbean website by utilizing application and user performance data to guide informed decision-making. The SRE will use application and user performance metrics collected from various sources and tools to support tasks such as initial triage of critical production incidents, bug analysis, implementation of best practices in site reliability engineering, infrastructure optimization, and seamless collaboration between internal teams and external service providers, among other operational initiatives.

The ideal candidate will have a deep understanding and proven track record in an IT support role. The ideal candidate will also have an eye toward the rapidly evolving technology landscape and implement proactive and preventative measures that avoid technical incidents.

S/he must be able to work with multiple product and project teams simultaneously...