Found Description
Responsibilities
- Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience
- Own and evolve the Operational Readiness Review (ORR) process for new services and major changes
- Strengthen the incident-to-improvement pipeline by connecting postmortem findings to systemic fixes
- Act as a reliability expert for architecture reviews, failure mode analysis, and resilience design
- Identify and quantify operational toil to build or advocate for automation that eliminates it
- Help teams design sustainable on‑call practices, including alert quality and runbook coverage
- Track and report on org‑wide operational maturity and drive remediation of systemic gaps
Requirements
- 7+ years of experience in SRE, production engineering, or reliability‑focused roles
- Software engineering mindset with the ability to write code and build tools
- Hands‑on experience def...