Found Description
Shopping Experience Representative – IKEA
Location: Dubai, United Arab Emirates
Industry: Retail
Function: Retail Customer Service
Experience: Minimum 2 years in customer service, retail support, returns desk, or similar role
Job Type: Full-time
Salary: (estimated)
Overview
Shopping Experience Representative at IKEA in Dubai supports the full store service journey, from welcoming customers, managing information desk queries, handling returns, exchanges, cash transactions, service bookings, and Smaland support. The role keeps customer service areas organized, reduces waiting time, resolves routine concerns politely, and ensures every customer receives accurate assistance in a busy retail environment.
Key Responsibilities
- Welcome customers on arrival and provide helpful guidance on store services, shopping tools, catalogues, and general queries.
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