Found Description
Overview
Position Overview: Service Supervisor — Shop Operations
We're building scaling, and operating at a pace unmatched in the industry — and our service teams play a critical role in sustaining that momentum. As a Service Supervisor, you own the daily operational performance of the shop. You will drive productivity, eliminate inefficiencies, and ensure every repair meets Finning's standards for velocity, quality, and safety.
Responsibilities
- Lead and develop a high‑output technician team focused on safety, velocity, and quality.
- Manage all shop operations: workload assignment, bay flow, parts readiness, and final QC.
- Identify bottlenecks and implement corrective actions.
- Use data to drive decisions — productivity, rework and throughput.
- Execute Lean practices to standardize work, reduce waste, and increase velocity.
- Maintain an uncompromising safety and quality standard across every repair.