Found Description
Cebu City | Onsite
Job Description
We are seeking a Shipping and Logistics Specialist to support daily logistics operations and ensure timely shipment delivery. The role involves coordinating with customers, carriers, and internal teams to manage shipping schedules, track deliveries, resolve concerns, and provide excellent customer service.
Key Responsibilities
- Monitor and track shipments to ensure timely delivery
- Coordinate with carriers, vendors, and customers regarding shipment updates
- Handle shipping inquiries, delays, and delivery concerns
- Prepare and update shipment records and documentation
- Provide accurate information about shipping schedules and logistics processes
- Resolve customer concerns in a professional and timely manner
- Maintain accurate reports and system updates
- Follow company policies and operational procedures
Qualifications
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