SHIFT LEADER - EASTGATE

Job Description

At Kitchen Stuff Plus we know our success starts with the right people. We are an award‑winning Canadian retailer of modern, unique, and affordable home solutions. Join our team and discover the great products we offer.

• Supervise and direct sales floor operations in the areas of customer service, merchandising, housekeeping standards, shipping and receiving and health and safety.
• Manage and delegate tasks to Associates and provide support to drive productivity and achieve service and sales goals.
• Mentor and guide Associates to ensure they are well trained and capable of performing assigned tasks and providing service.
• Provide exceptional and responsive customer service while achieving sales and conversion goals.
• Evaluate and continuously improve the quality of service; investigate, resolve and elevate customer matters as appropriate.
• Maintain knowledge of product selection, location, feature...