Shared Services Sr. Billing Analyst (Monterrey)

Job Duties

• Ensure that all revenue is billed and accounted for and minimize the need to accrue revenue;
• Maintain excellent rapport with customers and agents and resolve any disputes in a timely manner;
• Monitor customer contacts to ensure that billing is in conformance with customer requirements. This includes understanding customer portals;
• Verifies validity of account discrepancies by obtaining and investigating information from customer sales, customer service departments, collections, and customers.
• Participate in department projects and actively assist and drive quality improvements, processes, and initiatives.
• Monthly billing/receivables close process to ensure timely process completion according to department deadlines.
• Special projects as needed and other duties as assigned.
• Analyze and verify invoice preparation documents, purchase orders, packing slips, BOL, and Tally Sheets.
• Ability to...