Shared Services Sr. Billing Analyst (Monterrey)

Job Duties
Ensure that all revenue is billed and accounted for and minimize the need to accrue revenue;
Maintain excellent rapport with customers and agents and resolve any disputes in a timely manner;
Monitor customer contacts to ensure that billing is in conformance with customer requirements.
This includes understanding customer portals;
Verifies validity of account discrepancies by obtaining and investigating information from customer sales, customer service departments, collections, and customers.
Participate in department projects and actively assist and drive quality improvements, processes, and initiatives.
Monthly billing/receivables close process to ensure timely process completion according to department deadlines.
Special projects as needed and other duties as assigned.
Analyze and verify invoice preparation documents, purchase orders, packing slips, BOL, and Tally Sheets.
Ability to produce, and ensure, accuracy in invoicing and c...