Found Description
Drive the implementation of HR Shared Services initiatives by executing service delivery models, streamlining processes and systems, and working closely with stakeholders to ensure efficient, scalable, and high-quality HR service delivery.
Principal Accountabilities
Project Planning & Execution
- Translate project plans into operational service delivery models, processes, and workflows
- Support execution of SSC initiatives by managing day-to-day implementation activities across service domains
- Monitor service readiness, identify gaps, and implement improvements to ensure smooth rollout
- Coordinate with HR, Finance, and IT teams to align operational delivery with project milestones
Stakeholder Coordination & Service Alignment
- Act as the key liaison between Shared Services operations and business/HR stakeholders
- Support stakeholder engagement activities, ensuring clear communication of service...