Servus Credit Union Experience Advisor

Elevate your career as a Member Experience Advisor with Servus Credit Union, offering part-time service excellence to members. Engage in processing transactions and promoting branch products effectively.
In this part-time, permanent role, you will contribute at least 20 hours weekly to deliver exceptional service. Responsibilities include managing member transactions, education on service offerings, and generating sales referrals. You will also support internal operations and adhere to safety and privacy requirements.
Key Responsibilities:
• Process member transactions accurately and efficiently
• Educate members on product offerings and digital channels
• Resolve inquiries related to member accounts
• Maintain security and operational compliance
• Assist with branch campaigns and initiatives
Requirements:
• 1+ years in a customer service or administrative role
• Relevant education with a minimum Grade 12 diploma
• Good financial literacy and investigat...