Services Professional - Customer Order & Fulfillment

Services Professional – Customer Order & Fulfillment (Pre-Billing Operations)

The Services Professional – Customer Order & Fulfillment (Pre-Billing Operations) supports the pre‑billing process by validating service orders, operational reports, field tickets, and contractual documentation. The role works closely with customers, operations, finance, and service delivery teams to ensure billing accuracy and timely invoice generation.

Responsibilities

• Managing order‑related processes and supporting service fulfillment activities across the customer lifecycle.
• Reviewing and validating service orders, field tickets, and daily operational reports to ensure accuracy and billing readiness.
• Reconciling operational records with customer contracts to verify compliance with contractual terms and scope of work.
• Collecting, organizing, and maintaining pre‑billing documentation packages, including field service reports, personnel re...