Found Description
Role Overview
Analyze, design, and document opportunities to improve client processes using the ServiceNow platform. Create functional designs, process flows, and user stories, gathering stakeholder feedback to shape solution architecture and delivery.
What You Will Do
Translate diverse business requirements into scalable, technically sound ServiceNow configurations and customizations. Collaborate closely with clients, technical teams, and project leadership to ensure alignment throughout the implementation lifecycle.
Why It Might Be a Fit
Serve as a subject matter expert in ServiceNow and Enterprise Service Management. Design, configure, and develop ServiceNow applications, modules, and custom components.
Requirements
- Bachelor’s degree in Information Technology, MIS, Computer Science, or a related field
- ITIL 4 Foundation Certification (or higher)
- ServiceNow Certified System Administrator (CSA) <...