Found Description
**Req ID**: ******
We are currently seeking a ServiceNow System Administrator to join our team in Aguascalientes, Aguascalientes (MX-AGU), Mexico (MX).
**Experience**: Overall 5+ years
**ServiceNow**: 2+ Years
**Responsibilities**:
- Responsible for Upgrades and update set movements to higher environments
- First point of contact to address reported issues with the operation of the ServiceNow platform.
- Day to day administration of the ServiceNow system including adding Users, Groups and Roles ensuring that these conform to the agreed standards for access to the platform.
- Adheres to existing platform governance process for support, maintenance and agreed SLAs.
- Monitor work queue and work with teams to resolve support issues in the ServiceNow platform.
- Create reports and dashboards as required and schedule reports for distribution as needed.
- Create clear and concise documentation utilizing the knowledgebase module within ServiceNow...