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<b>Job Title: ServiceNow ITOM Functional Consultant</b><br /> <b>Location:</b> North Carolina, US (Remote work is also fine, but the candidate must be able to go to the office when required)<br /> <b>Duration:</b> Contract<br /> <b>Job Description:</b> A ServiceNow ITOM Functional Consultant is responsible for understanding business requirements, designing functional solutions, and driving implementation of ITOM modules (Discovery, Service Mapping, Event Management, CMDB, etc.) to improve IT operations visibility, automation, and service health. <ul> <li>Works as a bridge between business stakeholders and technical teams</li> <li>Drives requirement gathering, solution design, and functional validation</li> <li>Ensures alignment with ITIL processes and enterprise architecture</li> </ul> <b>2. Key Responsibilities</b><br /> <b>A. Requirement Gathering ...