Servicenow & SAP Release Manager (PMO) (Barcelona)

Job Overview

Take your career to the next level with Amaris Consulting as a ServiceNow & SAP Release Manager (PMO).

Responsibilities

• Oversee and manage incidents and change requests via ServiceNow to ensure prompt resolution.
• Configure and maintain ServiceNow workflows to support robust change management, including clearly defined SLAs.
• Manage the end-to-end SAP change process using SAP Solution Manager, ensuring seamless transition from development to production.
• Oversee release meetings, approve changes, resolve conflicts, and enforce quality gates and standards aligned with SAP requirements.
• Align ServiceNow ITSM processes with SAP release practices to ensure integrated and efficient change management.
• Develop comprehensive documentation, reporting, and continuous improvement initiatives for process optimization.
• Collaborate with cross-functional PMO team members to prioritize and implement cha...