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ServiceNow Lead

Symbiotic Group

toronto, on, Canada Full-time June 09, 2026

Found Description

The ServiceNow Lead is responsible for the end‑to‑end delivery of ServiceNow‑based solutions, coordinating across multiple technical workstreams and subject‑matter expert teams. This role partners closely with project management, technical leadership, and senior stakeholders to ensure high‑quality delivery, strong client relationships, and effective governance across complex implementation initiatives.Key ResponsibilitiesLead end‑to‑end delivery of ServiceNow solutions across multiple technical disciplinesPartner with project management, technical SMEs, and senior leadership to manage delivery, communication, and expectationsIdentify and elevate delivery risks, issues, and dependencies proactivelyMaintain awareness of project scope, onboarding responsibilities, and overall technical architectureReview task progress, quality of deliverables, and intervene where necessaryCoordinate documentation delivery with technical leads and project managersSupport project planning and execution acro...

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