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ServiceNow ITSM Implementation Engineer

Trigent Software Private Limited

Bengaluru, Karnataka, India Full-time July 10, 2026

Found Description

<div>4 to 6 years of hands-on ServiceNow implementation experience, primarily in the ITSM suite.<br /> Strong configuration experience across Incident, Problem, Change, Request, Knowledge, and<br /> Service Catalog modules.</div> <div> Working knowledge of CMDB - CI classes, relationships, and CMDB health / data quality.<br /> Proficiency in JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts, UI<br /> Policies, and UI Actions.<br /> Hands-on experience with Flow Designer and Workflow Editor.<br /> Experience building and configuring Service Portal pages and catalog items.<br /> Experience with REST/SOAP integrations, Import Sets, Transform Maps, and IntegrationHub.<br /> Understanding of ACLs, roles, groups, and data separation on ServiceNow.<br /> ServiceNow Certified System Administrator (CSA) certification is mandatory.<br /> Working knowledge of ITIL...

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