ServiceNow ITSM Engineer — Hybrid, Global Impact

Cummins Inc. seeks a Software Engineer - ITSM in Guadalajara, Mexico, a hybrid role with 3 days onsite and 2 days remote. You will develop software on the ServiceNow ITSM platform, focusing on Incident, Problem, and Change Management, and ensure secure coding practices and UI standards.

You will use Flow Designer, Studio IDE, and Update Sets to build integrations with 3rd party apps, perform automated tests with ATF, and participate in design reviews to ensure quality and reusability of code.