ServiceNow Incident Leader: ITIL & Platform Automation

HCLTech is seeking a ServiceNow Incident Manager to manage incident operations while driving improvements on the ServiceNow platform. In this hybrid role, you will lead incident management processes and maintain ServiceNow modules, ensuring effective incident resolution.

The ideal candidate should possess strong ITIL knowledge and ServiceNow administration skills, working collaboratively across teams. Join HCLTech and be part of a diverse, innovative environment that promotes growth and a positive work-life balance.