ServiceNow HRSD Process Lead & Change Architect

Cognizant is seeking a ServiceNow Business Process Consultant / Business Analyst – HR Service Delivery (HRSD) in Singapore. This role involves analyzing and optimizing HR service delivery processes on the ServiceNow platform and engaging with various HR stakeholders to align solutions with business requirements.

Responsibilities include leading requirements workshops, managing User Acceptance Testing, and ensuring governance standards are met. Ideal candidates have a background in HR service operations and relevant certification in ServiceNow.