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ServiceNow Expert Role in Toronto

Confidential

toronto, on, Canada Full-time June 09, 2026

Found Description

Join CGI as a ServiceNow Expert in a hybrid capacity, working primarily from downtown Toronto. Utilize your strong development skills in ServiceNow to drive impactful solutions.

Key Responsibilities

  • Configure and administer ServiceNow environments efficiently
  • Design and implement custom functionality per business needs
  • Enhance workflows for better integration and service delivery
  • Oversee the ServiceNow service catalog, optimizing user requests
  • Participate in Agile development and apply TDD principles

Requirements

  • Mandatory certifications: Certified System Administrator (CSA) and Certified Application Developer (CAD)
  • Experience with ServiceNow modules and systems analysis
  • Proficiency in JIRA and Confluence
  • Effective problem‑solving and analytical abilities
  • Robust communication skills to liaise with stakeholders

Bring your ServiceNow expertise to CG...

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