ServiceNow Engineer: Incident & Event Management Expert

Keppri, located in Medellín, Colombia, is seeking a technical support specialist for the ServiceNow platform. In this role, you will provide support and configuration, handling Level II incidents and optimizing event management processes.

The ideal candidate should have 2-3 years of experience with ServiceNow, a solid understanding of ITSM, and proven skills in integration using REST APIs and Webhooks. Strong analytical and communication skills are essential.