ServiceNow Engineer: AI-Driven ITSM & Workflow Automation

Kuok Group Singapore in Kuala Lumpur is seeking an experienced ServiceNow Engineer to enhance the IT Service Management platform. Key responsibilities include designing and building workflows, implementing ServiceNow solutions, and configuring AI features like NowAssist and Virtual Agent. The ideal candidate will have at least 2 years of ServiceNow experience, showcasing strong configuration skills and experience in managing CI models. This role is a 12-month contract position that focuses on improving operational efficiency and user experience.
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