Found Description
Development Expertise on ITSM Modules like Incident Problem Change CMDB SLM SLA Service Catalog Request Knowledge Now Mobile Mobile Agent Virtual agent Predictive intelligence Performance Analytic Surveys and Assessments etc
Expertise on integrationweb services like RESTSOAP with third party tools
Develop ITSM Pro instance configuration and development including major releases and routine changes new applications or services and configuration adjustments
Implement automationinnovation on ITSM applications and modules
Develop configuration of new applications or suites during planning requirement gathering design development documentation and rollout phases
Develop and support SLA based incidentsrequests
Zero SLA failure for incidentsrequests
Experience in system development andor delivering solutions within largescale IT services
Demonstrated experience in identifying complex problems reviewing information to develop...