Found Description
Join BDO as a ServiceNow Consultant specializing in ITSM. This position allows you to work from anywhere in Canada while enhancing service management processes and client solutions.
In this role, BDO seeks a ServiceNow Functional Consultant to focus on client transformations and optimize service workflows. You’ll work closely with product owners and architects to implement best practices and facilitate workshops that align with business objectives. Your contributions will help organizations shift toward more efficient, service-driven operations.
Key Responsibilities:
• Redesign existing SysAid processes for ServiceNow
• Lead ITSM and CSM workshops to identify improvements
• Develop service models and request catalog structures
• Collaborate with developers for implementation accuracy
• Create training materials and support change adoption
Requirements:
• Minimum 5 years in IT service management roles
• Hands-on experience with ServiceNow solutions
• In-...
In this role, BDO seeks a ServiceNow Functional Consultant to focus on client transformations and optimize service workflows. You’ll work closely with product owners and architects to implement best practices and facilitate workshops that align with business objectives. Your contributions will help organizations shift toward more efficient, service-driven operations.
Key Responsibilities:
• Redesign existing SysAid processes for ServiceNow
• Lead ITSM and CSM workshops to identify improvements
• Develop service models and request catalog structures
• Collaborate with developers for implementation accuracy
• Create training materials and support change adoption
Requirements:
• Minimum 5 years in IT service management roles
• Hands-on experience with ServiceNow solutions
• In-...
Ready to Apply?
Submit your application for ServiceNow Consultant for ITSM at BDO at BDO Canada LLP
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