ServiceNow Consultant for Customer Service Excellence

Alcor Solutions is hiring a ServiceNow Technical Consultant with expertise in Customer Service Management and CRM solutions. Leverage your deep technical knowledge to deliver scalable ServiceNow implementations.
In this role, you will design, develop, and implement ServiceNow solutions, focusing specifically on CSM, CRM, and Sales & Order Management. Your ability to collaborate with stakeholders will be key in translating business needs into effective technical solutions. You will be expected to mentor junior developers and contribute to ensuring development standards and platform governance.
Key Responsibilities:
• Design and implement ServiceNow solutions focused on CSM and CRM
• Collaborate with stakeholders to translate requirements into technical solutions
• Configure ServiceNow applications, workflows, and integrations
• Develop custom applications, scripts, and UI components
• Participate in architecture discussions and recommend best practices
Requiremen...