Found Description
Hiring: ServiceNow Competency Lead Location: Chennai Work Mode: Hybrid We are looking for a dynamic and experienced ServiceNow Competency Lead to drive and scale our ServiceNow practice. This role is pivotal in shaping capability strategy, ensuring delivery excellence, and building a high-performing team while acting as the key bridge between business, delivery, and partner ecosystems. Key Responsibilities Define and execute the ServiceNow competency strategy aligned with business goals and market demand. Build, grow, and retain a high-performing ServiceNow practice (hiring, upskilling, certifications, career development). Ensure delivery excellence across projects and managed services through governance, architecture reviews, and quality controls. Collaborate with sales, delivery, and account teams to identify cross-sell/upsell opportunities and onboard new clients. Manage relationships with ServiceNow and third-party partners , track product roadmap updates, and translate them int...