Found Description
ServiceNow CMDB Specialist
Summary
Location: Barcelona (Hybrid)
Day Rate: Negotiable
Duration: 6 Months
Availability: ASAP
About the Client
My client is the air transport industry's IT provider, delivering solutions for airlines, airports, aircraft, and governments. Their technology powers more seamless, safe, and sustainable air travel.
About the Role
The mission of this role is to rebuild the CMDB from the ground up by defining a solid data model, governance, and structure, and establishing accurate, maintainable service maps that support incident management, change impact analysis, and overall operational effectiveness. The role also supports the development and maintenance of foundational CMDB governance documentation.
Key Duties
CMDB Product Onboarding
- Lead end-to-end onboarding of products into the CMDB.
- Identify and document required CIs, including shared infrastructure.
- Capture correc...
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