ServiceNow CMDB Lead: Service Mapping & Governance

Psd Group is searching for a ServiceNow CMDB Specialist to lead the rebuilding of their CMDB from the ground up. This hybrid role will involve defining data models and establishing service maps for effective operations, supporting incident management, and change impact analysis.

The mission includes overseeing product onboarding into the CMDB, ensuring data quality, and producing foundational governance documentation. The role is crucial for enhancing overall operational effectiveness in the air transport industry.