Found Description
For one of our top clients in Barcelona, we are looking for a ServiceNow CMDB Coordinator to join a long–term project focused on CMDB governance, data quality improvement, and ServiceNow optimization .
Responsibilities
- Own and manage the Configuration Management process aligned with ITIL best practices
- Oversee and improve CMDB data quality (KPIs, audits, remediation initiatives)
- Manage and optimize ServiceNow CMDB, including Discovery and Service Mapping
- Coordinate with infrastructure, application, and cloud teams to ensure accurate CI management
- Drive continuous improvements and automation to enhance CMDB reliability and value
Required Skills
- Proven experience in CMDB implementation and Configuration Management
- Strong hands‑on experience with ServiceNow CMDB, Discovery, and Service Mapping
- Experience in data governance and data quality management (KP...