ServiceNow BA Lead - Platform & Workflow

DXC Technology in Dubai seeks a ServiceNow Business Analyst Lead to drive backlog-enabled enhancements across ITSM, HRSD and CSM domains. You will translate requirements into actionable stories, specify acceptance criteria, and collaborate with developers to deliver aligned ServiceNow solutions.

The role involves supporting testing, coordinating UAT, and contributing to process standardization across service domains while ensuring alignment with existing platform patterns.