Found Description
NowVia is seeking an experienced ServiceNow Administrator to perform day-to-day operations/tasks/activities of IT Service Management processes using the ServiceNow platform. The ideal candidate will have 5-8 years of relevant experience and a strong background in ITIL, process improvement, and ServiceNow Administration.
📍 Location: Chennai
💼 Experience: 5-8 Years
Key Responsibilities
- Administer and maintain the ServiceNow platform, with a focus on IT Service Management (ITSM) modules such as Incident, Problem, Change, Request, and Knowledge Management.
- Configure and optimize ServiceNow workflows, business rules, UI policies, and notifications to meet business requirements.
- Design, develop, and maintain reports and dashboards within ServiceNow to support operational, management, and compliance needs.
- Monitor platform performance and ensure...