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ServiceNow Administrator (For Pooling)

CGI

taguig, metro manila, Philippines Full-time June 18, 2026

Found Description

Position Description

Responsibilities

  • Conduct functional design workshops and collaborate with project teams to ensure that the creation of design specifications is a successful translation of client requirements, steering client requirements and prioritizing needs over wants.
  • Deliver innovative solutions to address business challenges by aligning with customer needs, leveraging technology, addressing process gaps, and overcoming cultural barriers.
  • Effectively communicate technical problems and solutions across different audiences.
  • Engage with solution engineering teams to support, validate and help respond to technical and business enquiries.
  • Aid in conducting comprehensive gap analyses, highlighting the current state, future objectives, client requirements, and best practices.
  • Foster credibility at all levels with clients while cultivating problem‑solving partnerships with both clients and colleagues.

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