Servicedesk Engineer 12hrs rotational shift

We are looking for a dedicated and skilled Servicedesk Engineer to join our team in Singapore. The ideal candidate will have a solid foundation in IT support, problem-solving skills, and the ability to work effectively in a fast-paced environment.

Location: Singapore, Singapore

Work Mode: Work from Office

Role: Servicedesk Engineer (12hrs rotational shift)

• Provide first-line technical support to users via phone, email, or in-person.
• Troubleshoot hardware and software issues efficiently.
• Manage service requests and incidents using ticketing systems.
• Collaborate with other IT teams to resolve complex problems.
• Maintain documentation of processes and solutions.
• Ensure high levels of customer satisfaction through effective communication.

• Minimum of 1 year e...