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Service Writer at Robert's in Mount Forest

Robert's Equipment

mount forest, on, Canada Full-time July 13, 2026

Found Description

Become the essential link between our customers and service operations at Robert's dealership in Mount Forest, ON. As a Service Writer, you'll ensure smooth communication and top-notch customer service.
Robert's is hiring a Service Writer to enhance our Service Department’s operations. You will coordinate service appointments and oversee workflow for repairs while nurturing customer relationships. This role involves creating work orders, monitoring repair progress, and maintaining service documentation, crucial for delivering exceptional service experiences.
Key Responsibilities:
• Greet customers and schedule service appointments
• Create, update, and close work orders accurately
• Coordinate communication between customers and technicians
• Monitor repair progress and provide updates
• Process invoices and payments effectively
Requirements:
• 1–2 years of experience in customer service or administration
• Strong organizational and multitasking skills
...

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