Found Description
The Service Technician is responsible providing excellent customer service while servicing customer equipment. As a Service Technician, you will record the service request, successfully service equipment and follow up with our customers on maintenance or concerns.
Responsibilities
- Perform planned and preventative maintenance on company product lines and competitive equipment.
- Complete customer service break down calls and repairs as scheduled
- Prepare new equipment for installation and in-service
- Maintain customer records and profiles
- Prepare and complete customer work orders, warranty claims and parts orders
- Build and maintain our good relationship with our customers, sales staff and management
- Solve mechanical, and electrical problems utilizing, electronic, and paper service manuals and manufacturers technical support personnel
- Actively foster key...