Found Description
Job Description:
Service Team Manager
Cairo
Full Time (40 hours) Fixed Term
Shift work – Shifts will fall between Sunday to Friday 8.00am – 6.00pm UK time
We make health happen
We’re a team that’s passionate about leading the healthcare insurance market and improving wellbeing for all. We take immense pride in our work, working together with determination and focus. Delivering care that our millions of customers can count on, from experts they trust.
Role Overview
As a Service Team Manager, you will be accountable for the leadership and engagement of a team of Operational support teams to ensure the delivery of agreed service/productivity metrics, adherence to quality targets and the monitoring of team compliance to company, industry and regulatory standards.
You’ll help us make health happen by: