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Service System Planning Director Role

City of Toronto

toronto, on, Canada Full-time July 04, 2026

Found Description

Join Toronto Shelter and Support Services as the Director of Service System Planning & Integrity. This key leadership role focuses on strategic guidance and system change initiatives for homelessness services.

As a full-time director, you will lead the planning and implementation of impactful policies for vulnerable populations in Toronto. Your leadership will be essential in negotiating contracts, managing budgets, and enhancing community partnerships to drive system-wide excellence. Lead a dedicated team while fostering a culture of equity and inclusion in service delivery.

Key Responsibilities:
• Develop and implement strategic service policies
• Manage budgets and ensure financial compliance
• Conduct performance assessment across services
• Foster partnerships to enhance community outreach
• Lead continuous improvement initiatives in service delivery

Requirements:
• Post-secondary education in relevant fiel...

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