Service Support Senior Coordinator

Brief Job Description

The purpose of this position is to provide post-sales engineering review and support for won projects in Australia and New Zealand. Provide guidance and expertise on critical infrastructure projects, including the application and installation of Vertiv products and services, including support with approved third-party vendors and internal teams, to facilitate smooth deployment of major projects undertaken by the business.

Responsibilities and Measurement Criteria with Time investment Needed on Each

• Support Post Sales Engineering in daily administrative activities
• Maintain open and frequent communication with the Post Sales Engineering team to ensure priorities are set and expectations are clear
• Undertake ad-hoc tasks as directed by the Post Sales Engineering such as maintaining SharePoint, raising COR’s, following up internally for COR’s and PO issuance
• Project closing – assist in chasing suppli...