The Opportunity
The Service Manager will be responsible for the preparation of service/repair estimates, the scheduling and coordination of service work (in house and field service). He/ She will be responsible for the supervision of a team of employees and ensures that the work produced meets customer requirements and company standards while addressing escalated customer issues and requests.
The Role
Responsible for day-to-day support of the business of Service sales to customersExecute Continuous Improvement initiatives that contribute to long-term operational excellence and maximize efficiencies including service, warranty programs and operations at the branchProactive Problem Solving and guidance to the team as it relates to service objectivesProvide training and support for all Service technicians and supervisorsManage Service Shop personnel performance, safety, training and customer service<...