Service Supervisor

General Job Description

The Service Supervisor (Mindanao Site) assists the Service Manager in executing the day‑to‑day operations of the Service and After‑sales Department, rendering the following duties and responsibilities.

Administrative Functions

• Managing the service activities of all equipment within the area of jurisdiction and ensuring scheduled and emergency servicing is completed on target response times.
• Coordinating daily service activities with the Head Office Service Base and Service Teams under his jurisdiction.
• Managing the activities of the Service Team(s) under his jurisdiction.
• Reviewing the validity and scope of service job order requests and recommending approval to superiors.
• Reviewing all service documents, prior dispatch: pre‑dispatch checklist, vehicle inspection checklist, service report, equipment inspection checklist, customer feedback form, parts/items delivery receipt/invoice, a...