Found Description
Elevate your career with Wajax as a Service Supervisor, leading a dynamic team to manage customer service operations efficiently. Drive excellence in service estimates, scheduling, and team performance across in-house and field service.
As a Service Supervisor, you will oversee a dedicated team while enhancing service operations to meet and exceed customer expectations. Your key responsibilities include ensuring service quality, executing improvement initiatives, and addressing customer inquiries efficiently. You will also manage performance, safety, and training for service technicians and supervisors, driving operational success.
Key Responsibilities:
• Prepare service and repair estimates for customer work
• Oversee scheduling and coordination of service tasks
• Guide team towards meeting service objectives proactively
• Manage performance and safety protocols within the service shop
• Work collaboratively with customers, suppliers, and coworkers
Requirements...
As a Service Supervisor, you will oversee a dedicated team while enhancing service operations to meet and exceed customer expectations. Your key responsibilities include ensuring service quality, executing improvement initiatives, and addressing customer inquiries efficiently. You will also manage performance, safety, and training for service technicians and supervisors, driving operational success.
Key Responsibilities:
• Prepare service and repair estimates for customer work
• Oversee scheduling and coordination of service tasks
• Guide team towards meeting service objectives proactively
• Manage performance and safety protocols within the service shop
• Work collaboratively with customers, suppliers, and coworkers
Requirements...