Found Description
Supervises employees who install, service, and repair equipment and machinery.
Key Requirements
- 5+ years of experience in the field
- Mechanical Engineering background with the knowledge of Electronics
- Marine experience is preferred
- Cummins product knowledge is a must
- Ability to track and achieve financial targets
Key Responsibilities
- Supervises Service Technicians and/or Service Team Leaders; coordinates and schedules Technician
work schedules; communicates repair plans to Technicians aligned with customer quotes; monitors
Technician productivity and repair quality. - Achieving financial targets
- Provides coaching and feedback to individual Service Technicians and/or Service Team Leaders;
provides performance reviews and opportunities for professional growth. - Provides first level of support to Service Technicians requiring assistance; escalates technical
sup...