Service Representative at Libro Credit Union

Take on the role of Service Representative at Libro Credit Union in St. Thomas, dedicated to improving financial health through exceptional service. Engage with members via in-person and digital channels, providing a seamless experience.
As part of the Libro team, you will be the first point of contact for members, navigating their banking needs while promoting a friendly atmosphere. This position includes managing routine banking transactions and helping users with digital solutions. Emphasizing inclusivity and performance, you'll contribute to a positive work culture and closely align with Libro’s mission.
Key Responsibilities:
• Interface with members for various banking services
• Perform routine transactions like bill payments
• Support digital banking and troubleshoot member issues
• Resolve member inquiries with care and professionalism
• Spot opportunities for member referrals to specialists
Requirements:
• Experience in customer service within financ...